Limited Lifetime Warranty

Big West Ford Limited Lifetime Warranty

Big West Ford is pleased to announce the implementation of our limited lifetime warranty on select parts. Warranty coverage includes 2 Years unlimited mileage on labour and lifetime warranty on premium branded parts as outlined on the attached table.

Program Overview

  1. Warranty to be administered by Big West Ford
  2. Warranty after 2 years from purchase date on Ford, Motorcraft to be handled at Big West Ford. Warranty under 2 years on Ford and Motorcraft parts can be administered by any Ford Dealer in North America
  3. Omnicraft parts warranty is 2 years labour and lifetime on the part(excluding select parts) which can be administered by any Ford Dealer in North America
  4. All other, all makes parts carry a 2 year unlimited mileage warranty on labour, up to a $150.00 and lifetime warranty on the part

Claims Process

  1. Lifetime warranty repairs to be completed at Big West Ford
  2. Customers original installation work order including Vin, Install date, Vehicle mileage and Part number (s) of the installed aftermarket parts
  3. Customer signed replacement work order including Vin, Install date, vehicle mileage and part number (s) of installed aftermarket parts

 
 
SERVICES AND VEHICLES NOT COVERED BY THIS WARRANTY

ENGINE
  • Any internal repairs or replacement of internal components, or replacement of engine assembly

TRANSMISSION, TRANSAXLES
  • Automatic - any internal repair or component replacement or assembly
  • Manual - any internal repair or component replacement
  • Clutches - Clutch assembly repair

DRIVE AXLE / DIFFERENTIAL ASSEMBLY
  • Any repair or component replacement requiring the removal of internally lubricated components.
  • or replacement of the drive axle / differential assembly
  • Ring gear, pinion shaft and related gears
  • Associated bearing with above
  • Pinion seal
  • Transfer case repairs

AUTO BODY, PAINT, MOLDING REPAIR
  • Any repair or materials related to auto body repair work
  • Glass related repairs

COMMERCIAL VEHICLES

BATTERIES

TIRES (IF NO DEALER WARRANTY)

USED OR SALVAGED PARTS

PREVENTIVE MAINTENANCE SERVICES (EXCLUDING BELT AND HOSE REPLACEMENT)
  • Oil changes, fluid changes and flushes, wiper blades and filters

REPLACEMENT OR REPAIRS DUE TO NORMAL WEAR AND TEAR



 

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